Documents and belongings
- Carry your passport: hotels, trains and some ticket offices ask for it
- Keep a photo of your passport’s information page on your phone in case you need a replacement
- Use the hotel safe for valuables, and watch your bag and phone in crowds
- If you lose your passport, report it at the local police station first, then contact your embassy or consulate in China
Getting around safely
When crossing the road, watch for electric scooters and turning vehicles, even on a green light. Use licensed taxis or ride-hailing apps, and don’t accept rides from people touting at stations and airports.
Wear a seatbelt on coaches and private transfers. When you travel with us, vehicles and drivers are arranged in advance.
Common tourist scams
- Friendly strangers who strike up a conversation and invite you to a tea house or bar
- Shops without clear prices, or goods sold by weight without a price agreed first
- Tickets or “skip-the-line” services sold outside official channels
- Ask the price before you buy, and keep your receipt
Mountains and outdoors
Mountain parks such as Zhangjiajie have many steps that get slippery, so wear shoes with good grip in rain and early mornings, and stay on marked paths. The weather changes quickly, so pack rain gear and a jacket. Wild macaques live in the forest park — don’t feed them, and keep food and plastic bags out of sight.
In thunderstorms, fog or ice, parks may close some trails or cable cars; follow the staff’s instructions.
Emergency numbers
- Police
- 110
- Ambulance
- 120
- Fire
- 119
- Traffic accidents
- 122
Questions
Are food and water safe?
Restaurant food is generally fine. Don’t drink tap water; hotels usually provide bottled water or a kettle.
Do I need travel insurance?
We recommend it, ideally covering medical care, cancellation and lost luggage. If you plan hikes or other activities, check they are covered.
Is it safe to travel alone?
Generally yes. Stay somewhere well connected, take a taxi back at night and share your plans with family or friends.
What if I get sick?
Hospitals in big cities have international or foreigner clinics. When you travel with us, your guide can go with you and help you communicate.
Sources and verificationOpening hours, prices and booking rules change. We confirm them for your exact dates before you pay anything.